FAQ

The prints

What are the artworks?
Each image is an original digital artwork created by EchoSunArt, inspired by a real place, and printed as a fine-art poster.

What paper do you use?
Heavyweight archival matte paper, printed with pigment inks. It has a soft, non-reflective surface and will not yellow with age.

Will the colours fade?
Pigment inks on archival paper resist fading for decades under normal indoor conditions. Keep any print out of direct sunlight.

What sizes are available?
Four sizes: A4 (21 × 29.7 cm), A3 (29.7 × 42 cm), A2 (42 × 59.4 cm) and A1 (59.4 × 84.1 cm). All share the same proportions, so the composition stays intact from the smallest size to the largest.

Framed or unframed

What is the difference?
Unframed prints ship in protective packaging, ready for a frame of your choosing. Framed prints arrive assembled and ready to hang, in black, white, natural wood or dark wood.

Which should I choose?
If you already have frames or a framer you like, buy unframed — it costs less. If you want it on the wall the day it arrives, buy framed.

Ordering

How much is shipping?
Standard shipping is free worldwide. Express shipping is available at checkout for an extra fee.

Can I change or cancel my order?
Write to us as quickly as you can at newdevappli@gmail.com. Once a print has entered production we cannot stop it.

Can I return a print?
Yes — see our Shipping & Returns page. Damaged or faulty prints are always replaced free of charge.

Do you offer custom sizes or images?
Not at the moment. If there is a place you would like to see in the collection, tell us — it genuinely influences what we make next.

Hanging your print

How high should I hang it?
Centre of the image at roughly eye level, about 145–150 cm from the floor. Above a sofa or sideboard, leave 20–25 cm between the furniture and the bottom of the frame.